Nobody likes returns. Whether we talk about the customers or the company, nobody wants to have products returned. The return facility is accessible to customers in every kind of product they purchase online. But do you know where most of the product returns take place? Yes, what you are thinking is exactly right! Most of the product returns take place in the clothing industry. All of the returns are due to reasons such as size issues, clothing material issues, improper stitching, and more, but most returns take place due to the size issue. This problem is the one which most of the customers face. Customers might overlook some of these problems, but the size issue cannot be as everybody loves to wear clothes that fit them the best.
Irrespective of what is the issue, returns can be reduced, especially the ones that are due to incorrect size, if every website that sells clothes online contains a better size chart. We do agree that every eCommerce website or stores have a size chart that tells the customers what kind of size they can order. But the users need more details to choose the best fitting clothes, so a size chart which has the age group that it will fit, the body shape. Even it can include the length of the pockets, sleeves, and ankle-length and more.
When we talk about returns, there are several types of returns, such as the one in which the user wants the money back and the other one where the user wants to exchange for a different clothes size. Usually, people take the money back because they think they don’t know the exact size, and it would be a headache for them to try different sizes again and again. When the users request the refund (money-back) there is a transaction, and every time there is a transaction, there will be a charge for it. This charge is not ideal for both parties, that is, the customer and the website from where they are purchasing the product. To avoid the returns of the product due to the size issues, the online merchants selling clothes can install a tool named the Size Guarantee. Size Guarantee is a tool that helps the user find its correct size and e-Commerce business can integrate this tool to reduce its returns.
Also, returns need to be segregated, sorted and set it back to their respective shelves causing inconvenience to the inventory maintenance, and it leads to a waste of time. Therefore, online merchants should work on reducing their returns, and it is possible with Size Guarantee tool, which supports all kinds of eCommerce platforms.
When there are fewer returns to process, the merchants can focus their time effectively to deliver products on time. Also, the inventory can remain new and clean, and the customer would have a good experience in shopping on the website. Not only that, customers would love to shop again on your website because they are satisfied and happy with your services and the product they would be receiving.
So, reduce your returns by integrating with Size Guarantee and be a shopping store that is well-loved by all your customers.